Product Analyst / BusinessAs one of Vodafone's key strategic partners we are currently recruiting for a Product Analyst to join the team in Newbury on...
Genesys Consultant/ Support
As one of Vodafone 's key strategic partner we are currently recruiting for a Genesys Consultant/Support to join the team in Newbury on a contract until the end of March 2020.
- Genesys Outbound Voice v8 Consultant (GCP8-COV)
- Genesys Inbound Voice v8 Consultant (GCP8-CIV)
- Solution Architecture Designing - hardware specifications, solution design & database sizing + SIP Server, SIP Business Continuity, Feature Server (Voicemail) deployment
- Genesys Multimedia Solution including SMS Server & Social Media
- Outbound Solution (Dialogic Cards or GVP for CPA)
- Genesys Media Server (GVP)
- Reporting using GIM, ICON, CCA Datamart, Interactive Insights, Pulse, CCPulse+
- Genesys Business Edition (BE) Deployment
- 3rd line application support on call out of hours and weekend working
If you have a mix of the majority of the above please apply and we can have a further discussion.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age